Accidents with Commercial Automatic Doors: Immediate Safety Procedures

Oct 2, 2024 | Commercial Roll-Up, Maintenance

Commercial automatic doors are crucial elements in many work environments. However, accidents involving commercial automatic doors can pose a serious risk to people’s safety. This article aims to provide a list of immediate safety procedures to follow in the event of an accident, emphasizing the importance of a quick and effective response to minimize damage. Keeping individuals and staff informed and trained to act appropriately in these situations is vital to prevent more serious incidents.

Why do commercial automatic doors pose a risk?

Commercial automatic doors are designed to handle high volumes of traffic and, due to their size and weight, require powerful motors and advanced control systems to operate. This level of power can become a risk factor when proper safety measures are not followed. Human error, poor maintenance, or technical failure can lead to dangerous situations such as entrapments, collisions, or door falls. One of the most common accidents occurs when doors fail to properly detect the presence of people or objects in their path, which may be due to faulty sensors or improper settings. On the other hand, a lack of regular inspections can lead to wear and tear on essential components, thereby increasing the likelihood of an unexpected accident.

Accidents with Commercial Automatic Doors

Immediate Procedures After an Accident with an Automatic Industrial Door

Stop the door immediately

The first thing to do after an accident is to stop the commercial automatic door using the emergency stop buttons. Most commercial automatic doors are equipped with an emergency system that allows for the instant interruption of their operation. All employees must be trained to locate and use this mechanism when necessary. A quick reaction time can make a difference in the severity of the accident.

Assess the situation

Once the door is stopped, it is essential to quickly assess the situation. Check the condition of the affected person and analyze the type of accident that occurred. If the person is trapped or injured, it is vital to remain calm and not attempt to move them without professional assistance, as this could worsen the injuries.

Request medical assistance

After assessing the situation, it is necessary to request medical assistance immediately. The responsible personnel should contact emergency services providing clear and precise information about what happened. It is crucial that the staff can give details such as the exact location, the number of affected individuals, and the severity of the injuries. This will allow medical services to prepare adequately before their arrival. During this call, it is advisable to assign someone to wait and guide emergency services upon their arrival. This way, any unnecessary delays that could jeopardize the victim’s health can be avoided.

First Aid

While waiting for emergency services to arrive, applying basic first aid can be crucial. If the staff is trained in first aid, they should act quickly, always keeping in mind that some situations require specific care to prevent further complications. For example, if the person is trapped, the best recommendation is not to attempt to free them immediately unless there is an imminent additional risk, such as a fire or a situation that further compromises their safety. Instead, it is preferable to wait for the intervention of professionals equipped to handle the accident without causing further harm.

Preventing the situation from worsening

Once the immediate situation is stabilized, measures should be taken to prevent the accident from worsening. The first step is to mark and cordon off the affected area so that no one else approaches, thereby preventing other possible accidents. Additionally, it is recommended to temporarily suspend the operation of other nearby automatic doors until the cause of the accident is investigated. This will prevent a technical problem from recurring or spreading to other areas of the facility.

It is also important to document any activity that may have influenced the accident, such as electrical failures, extreme weather conditions, or possible defects in the sensors. This information will be useful to assess the safety conditions in the area and determine if it is safe to continue operating the rest of the doors.

Documenting the accident

Collecting detailed information about the accident is a key step for the subsequent process. Photographs should be taken of the accident site, the damages sustained, and any related elements such as remote controls, sensors, or control panels. Additionally, it is essential to obtain testimonies from those present during the incident. All this documentation will serve to analyze the causes of the accident and help establish preventive measures.

Informing the relevant authorities

Depending on the severity of the accident and local regulations, it may be necessary to inform the relevant authorities, such as labor inspection or occupational safety agencies. This is not only a legal requirement in many places but also allows for the necessary investigations to determine the causes and responsibilities of the accident. When making the notification, it is important to provide a complete report with all the collected documentation, including photographs, testimonies, and details of the condition of the automatic door at the time of the accident. This process is fundamental to ensure that corrective measures are taken and to prevent similar situations from occurring in the future.

Prevention and training: the key to reducing risks

To minimize the likelihood of accidents, prevention and training must be a priority in any industrial and commercial environment. Periodic inspections and preventive maintenance of commercial automatic doors are essential. A failure in safety systems, such as sensors or emergency stop mechanisms, can have serious consequences if not detected and corrected in time. Furthermore, all staff should receive specific training on the risks posed by automatic doors and how to act in the event of an accident. Emergency drills are a useful tool for assessing the speed and effectiveness of the team’s response. Knowing how to stop the door, assess the situation, and request assistance are skills that can make a difference in a critical situation.

The importance of safety regulations

Safety regulations for commercial automatic doors vary by region, but generally include strict requirements regarding the installation, maintenance, and use of these systems. Complying with these regulations is essential not only to avoid legal penalties but also to ensure the safety of workers and minimize risks. It is advisable to conduct periodic reviews of automatic doors to check their operation and ensure that they comply with current regulations. In case any failures or operational problems are detected, necessary repairs should be made immediately, and if necessary, the door should be taken out of service until its safety is guaranteed.

Steps Following the Accident: Analysis and Corrective Measures

Once the emergency has been managed and the accident area secured, the next step is to conduct a thorough analysis of what happened. This analysis is fundamental to identifying the causes of the accident, whether mechanical failure, human error, or an environmental issue. Understanding the reasons behind the accident will allow for establishing corrective and preventive measures to avoid future incidents. During this analysis, it is advisable to involve specialized technicians in automatic doors and the company’s occupational safety team. Together, they should evaluate the mechanical and electronic components of the door involved, as well as the condition of the safety systems (sensors, photo cells, emergency stop buttons, etc.). It is also important to review the maintenance records of the door to verify if any previous problems were detected or if there were omissions in periodic inspections.

Implementation of corrective measures

Once the causes of the accident are identified, necessary corrective measures should be implemented to ensure that the automatic door operates safely. This may include repairs, adjustments to obstacle detection systems, changes in operating procedures, or even the replacement of defective components. Additionally, it is essential to update safety protocols and provide training to staff to reinforce good practices. In some cases, it may be useful to install additional safety features, such as more advanced sensors, physical barriers, or visual and audible alert systems. These improvements help minimize risks and ensure that automatic doors meet the highest safety standards.

Benefits of a quick and effective response

Acting quickly and following the appropriate procedures after an accident with commercial automatic doors not only helps minimize personal injuries but also reduces potential legal and economic consequences for the company. By demonstrating a commitment to safety and prevention, companies can create a safer work environment and protect both their employees and their assets. Furthermore, an effective and well-documented response to an accident can be a determining factor in relations with insurers, facilitating the claims process for costs associated with the incident. Insurance companies often require a detailed description of the accident, along with evidence that established safety procedures were followed. Adequate documentation can expedite the claims management process and help cover the costs of repairs, compensation, and potential penalties.

Final summary

Accidents with commercial automatic doors are a serious threat in work environments, making it crucial to know how to act immediately to minimize damage. The speed in stopping the door, assessing the situation, requesting medical help, and applying first aid can make a difference in the severity of the consequences. Additionally, it is necessary to prevent the situation from worsening by taking measures such as marking the affected area and documenting the accident in detail. Subsequently, informing the relevant authorities and conducting a thorough analysis of the causes of the accident will allow for implementing corrective measures to prevent future incidents. Prevention and regular maintenance of automatic doors, along with staff training, are essential to ensure a safe work environment. Complying with safety regulations not only protects workers but also demonstrates the company’s commitment to best practices.

At TAC Overhead Door in Houston, we specialize in the installation, maintenance, and repair of commercial automatic doors. We are committed to providing safe and tailored solutions for each client, meeting the highest quality standards. If you want to protect individuals and employees and avoid accidents, contact us for a complete review of your automatic doors to ensure they comply with all safety regulations.

Frequently Asked Questions

What are the most effective preventive measures to avoid accidents with commercial automatic doors?

The most effective preventive measures include conducting periodic maintenance by specialized technicians to detect and correct potential technical failures. It is also important to ensure that all safety systems, such as sensors and emergency stop mechanisms, are functioning properly. Continuous training of staff on the safe operation of automatic doors and the implementation of strict safety protocols are essential for preventing accidents.

What are the signs that an automatic door may be experiencing a technical failure?

The most common signs of a technical failure include unusual noises during operation, irregular or slow movements of the door, problems with fully opening or closing, errors in obstacle detection sensors, and sudden stops without apparent cause. If any of these signs are detected, it is crucial to suspend the use of the door and contact a specialized technician for proper inspection and repair.

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